Tuesday, July 29, 2014

Call 800-968-5665

To the nth degree.

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Parts Center

Replacement and Spare Parts - 800-968-5665 x560

Standard Business Hours

Monday through Friday 8:00AM to 5:00PM EST, excluding holidays

Para asistencia en Español, puede llamar 269-373-7722 o enviar un email a lbassett@dimplexthermal.com

The services available through our parts center are extensive, including:

  • Exact specification parts in stock
  • Spare parts lists available specific to the unit*
  • An expansive parts inventory, most of which are available to ship the same day
  • Offer compatibility matching for most refrigeration parts
  • Parts sold are backed by our years of service and expertise

Need price and availability for specific parts? Please fill out our form and receive information within 24 hours.

When contacting the Parts Department please be sure to have the unit model number and serial number available.

When purchasing parts you are not only receiving our product, but also our knowledge and service along with it. Extended Technical Phone Support is available 24/7 through our Service Center.

* We offer spare parts lists for all the units that we sell. By having critical spare parts in stock, you avoid costly down time when trying to find the correct replacement parts to repair your machine. Plus, the majority of these pieces are the components that were used when manufacturing the unit so you will have the direct replacement, saving you time and money in re-engineering the machine to make another replacement part fit. Click here to request a complete spare parts listing for you unit. Read this article discussing the critical costs of down time.

Dimplex Thermal Solutions also offers preventative maintenance packages and extended warranties to ensure that your chiller is operating at peak efficiency.

Katlyn Woolley

Katyln Woolley

Laine Bassett